Consumer extremism: how to protect your business from customers?

The proverb “The client is always right” sometimes ceases to cause a smile and makes you think. This usually happens after the business is attacked by an extremist consumer and the company incurs losses. Any experienced lawyer in Oklahoma knows that consumers, as a weakness, are better protected by law and therefore courts and administrative authorities more often take the buyer’s side. In today’s world, it is important to protect yourself as a business from the customers that can harm your business.

The number of customer complaints from entrepreneurs is growing annually by 10% and, unfortunately, the share of unfounded claims in their total number is increasing. Consumer extremism, or more simply, abuse by a client of his legal rights for the purpose of profit, is becoming a trend.

Most often, the following scheme is played. The buyer purchases the goods, uses them and then brings them to the seller to return as not meeting the specifications or simply not like. Sometimes the client even pays for the services of a lawyer so that he competently argues the return. After this comes a lawsuit with commodity examinations and courts, which, most often, ends not in favor of the seller.

Lawyer services in Oklahoma Sometimes a cunning client and a qualified lawyer not only achieve a full refund for a not already new thing, but also receive compensation for moral damage by a court decision. Well, if it comes to a jacket, a pair of shoes or a laptop. But it also happens that the subject of a dispute is a car, a consignment of building materials or an expensive tourist ticket. The damage to the business in this case can be very noticeable.

Large companies and retail chains have entire legal departments in their staff, so they can protect their rights. But how to behave to a small businessman if he is faced with consumer extremism?

A good lawyer in Oklahoma, the price of which is affordable for everyone, will be able to effectively counteract fraud buyers. You do not need to hire a specialist and pay him a salary – the private detective agency in Oklahoma offers high-quality legal services, both one-time and on a subscription basis.

In the event that you understand that you are faced with an extremist buyer, you only need to call our office and briefly describe the problem. A qualified lawyer and even, if necessary, a professional private investigator will immediately rush to your aid and prevent the dishonest “client” from profiting from your business.